Customer Service
CEI's Focus is Customer Service
Roll Traceability
- Team of devoted customer service representatives with an average of 15 years of industry experience
- Service representatives dedicated to customer accounts
- Service programs individually designed to meet specific customer needs and situations
- Timely quotations
- On-going sales and technical support
- Inventory programs to meet service requirements
- Customized customer inventory status reports
- Raw material is bar coded and tracked by roll
- All products are tracked on and off machines resulting in full product tractability
- Product is tracked in all warehouse locations resulting in immediate availability